FAQ

  • What services do you offer?

    At anew.+, we provide a wide range of customized skincare treatments for all skin types. Our services include deep cleansing facials, anti-aging treatments, corrective skincare, and more. Whether you’re seeking to address specific concerns or simply want to refresh your skin, we have a treatment for you. We treat it all, come as you are.

  • How do I book an appointment?

    Booking an appointment is simple! You can schedule your service through our online booking system or send us a DM on instagram.

    You can also call or text us at (312) 972-0523

  • What should I expect during my first visit?

    For your first visit, we’ll start with a personalized consultation to assess your skin and discuss your goals. Based on this, we’ll tailor a treatment specifically for you. Please ensureto fill out any necessary forms PRIOR to your appointment time

  • Should I come to my appointment with makeup on?

    t’s ideal to arrive makeup-free to allow us to begin your treatment right away. However, if you’re wearing makeup, don’t worry – we’ll thoroughly remove it as part of the pre-treatment cleansing process to ensure your skin is prepped for the facial.

  • Do you offer services for men?

    Absolutely! Our treatments are designed for everyone. Skincare is not just for women – men benefit from facials and skincare treatments too. Whether you’re looking to treat acne, dryness, or just maintain healthy skin, we’ve got you covered.

  • What is the cancellation policy?

    We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to accommodate other clients and manage our schedule effectively. Late cancellations or missed appointments may result in a cancellation fee.

  • Are there any refunds?

    At anew.+ , we strive to provide high-quality, personalized skincare experiences. Due to the nature of our services and products, all purchases are final, and we do not offer refunds. However, if you have any concerns or are unsatisfied with your treatment, please reach out to us. We’re committed to ensuring you have a positive experience.

  • How often should I schedule facials?

    For most people, we recommend a facial every 3-4 weeks to maintain healthy, glowing skin. However, we can personalize your treatment schedule based on your unique skincare needs and goals.

  • What skincare products do you use?

    We use professional-grade products designed to deliver results. Our team is committed to staying updated with the latest skincare innovations to ensure the best possible care for our clients. Namely Dermalogica, Skin Medice + Glymed. We also offer a range of products you can purchase to maintain your results at home.